PRIVACY POLICY & COOKIES
About this Privacy Policy Statement
This Statement explains Burnt Oringe International's policies and practices and applies to information collection and use including but not limited to while you are visiting and using www.burntoringe-intl.com (the “Site”).
This Statement is also part of our Terms of Service for the Site.
We respect your privacy and we promise:
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to implement computer, physical and procedural safeguards to protect the security and confidentiality of the personal data we collect
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to limit the personal data collected to the minimum required to provide services requested by you
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to permit only our properly trained, authorized employees to access personal data
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not to disclose your personal data to external parties unless you have agreed, we are required by law or we have previously informed you.
How we collect site visitor data
We collect personal information in two ways from your use of the website:
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anonymous data that is automatically collected from all visitors to the website.
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personal data that you voluntarily submit through an enquiry or contact form.
The type and amount of personal information we collect depends on how you use the website.
Cookies – collecting anonymous data
We use cookies to make sure our website runs smoothly and to give you a better experience. Some cookies are essential to keep things working properly, such as the Chat, while others help us understand how people use the site (always anonymously). For example, cookies may be used to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. This helps us improve our site so that you get more out of the site.
You’re in control: you can manage cookies anytime in your browser settings. By using our site, you’re agreeing to this small helping hand! A table of the cookies we use can be found below and you can see their purpose and expiry period. Note that some of these cookies will only come into effect if you take a certain action, such as using Live Chat.
Your personal data
We collect and securely store your personal data when you choose to submit it to us such as when you use a contact form or subscribe to our email newsletter.
We collect this data to:
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Respond to inquiries and service requests
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Provide you with relevant information or quotations
Our company is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We do not sell your data. Data may be processed by trusted third-party services (e.g. Wix, Google Analytics, Calendly) solely to support communication and functionality.
GDPR & EU Data Protection Compliance
For users in the UK and the European Union (EU), we comply with the General Data Protection Regulation (GDPR). This regulation governs how personal data is processed and protects your rights.
Your rights under GDPR include:
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Access to your personal data
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Correction or deletion of your data
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Limiting or objecting to data processing
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Data portability
To exercise your rights or for more information, please use our contact form to get in touch.
How Long We Keep Your Data
We only keep your personal data for as long as necessary:
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Contact form/chat submissions: up to 12 months
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Analytics data: anonymized and stored according to Google’s retention settings (typically up to 26 months)
Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections to inaccurate data
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Request deletion of your data
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Withdraw consent at any time
To exercise your rights or ask any questions, please contact us using the contact form below.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.